Privacy Policy

Effective Date: May 19, 2026

Who We Are

Robis Elections, Inc. ("we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with any AskED products, including mobile applications, web applications, desktop software, websites, hosted services, APIs, and related platforms or services (collectively, the “Services”). If you do not agree with the terms of this Privacy Policy, please refrain from accessing or using the Services.

Purpose of the Services

The Services are designed to support election management, election administration, poll worker operations, voter services, communication, reporting, logistics, training, equipment management, election security, and related election administration functions.

Information We Collect

We collect various types of information, including:

  • Personal Data: Identifiable information such as name, username, email address, phone number, and account-related information.

  • Device Information: Information about the device and environment used to access the Services, including unique internal device identifiers, operating system information, browser type, IP address, application version, and diagnostic data.

  • Usage Information: Information related to how users interact with the Services, including login activity, feature usage, actions performed within the Services, and operational logs.

  • Device Access: Permission to access device features such as camera, storage, location services, notifications, microphone, biometric authentication, Bluetooth, and other system capabilities when required for functionality.

  • Uploaded Content: Information, files, photos, videos, documents, forms, or other content uploaded, submitted, or captured through the Services.

Use of Your Information

We may use collected information to:

  • Manage Accounts: Create, authenticate, maintain, and manage user accounts.

  • Provide Services: Deliver application functionality and operational workflows.

  • Customer Support: Respond to support requests, troubleshoot issues, and improve service reliability.

  • Security and Authentication: Deliver two-factor authentication (2FA) login codes, account verification messages, and security-related alerts.

  • Operational Notifications: Send notifications related to election sites requiring attention, customer issues, assignments, service alerts, software status updates, workflow events, or operational changes.

  • Improve Services: Analyze usage trends, performance metrics, diagnostics, and user interactions to improve functionality, security, and user experience.

  • Compliance and Security: Monitor for misuse, unauthorized access, fraud prevention, compliance requirements, and system integrity.

Only active account holders may receive operational or authentication communications.

SMS/Text Messaging Communications

By providing your mobile phone number and maintaining an active account, you consent to receive automated text messages related to your use of the Services.

These messages may include:

  • Two-factor authentication (2FA) login codes

  • Election site alerts and operational notifications

  • Customer issue notifications

  • Product and service status updates

  • Workflow or assignment notifications

Message frequency varies based on account activity and operational needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.

SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may use trusted service providers solely for the purpose of delivering operational communications and supporting the Services. Such providers are contractually obligated to protect your information and may not use it for marketing or promotional purposes.

Only active account holders may receive SMS communications related to the Services.

Disclosure of Your Information

We may disclose your information under the following conditions:

  • By Law or to Protect Rights: We may share information to comply with legal requirements, court orders, law enforcement requests, protect rights, investigate policy violations, or ensure the safety and security of users or others.

  • Customer or Jurisdiction Access: Information entered into or generated within the Services may be accessible to the organization, customer, jurisdiction, or entity that administers or owns the account environment.

  • Service Providers: We may share limited information with trusted third-party providers who assist in operating, hosting, securing, maintaining, or supporting the Services, subject to confidentiality obligations.

Data Retention and Account Removal

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and support operational requirements.

Following expiration, deactivation, or de-registration of an account, associated information may be deleted or anonymized, subject to legal, contractual, backup, audit, or operational retention requirements.

Security of Your Information

We use administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

The Services may integrate with or rely upon third-party platforms, infrastructure providers, mapping services, notification providers, authentication providers, hosting services, analytics tools, or communication services. Use of those third-party services may also be subject to their respective privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy as needed for operational, legal, regulatory, or security reasons. Changes will be reflected by an updated “Effective Date.” We may, in our sole discretion, notify users of material revisions where appropriate. Continued use of the Services after any revision constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page:
https://robiselections.com/email-robis-elections